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EziDialer
cloud dialing,
automation
and AI voice bots
Launch powerful outbound campaigns, manage inbound conversations intelligently, automate repetitive contact flows, and give your team a professional cloud platform that scales from small teams to serious high-volume operations.
More than a dialer, a smarter customer engagement stack
EziDialer combines dialing, automation, bot-driven interaction, reporting and campaign control into one modern commercial platform you can operate from day one.
Advanced dialing modes
Use preview dialing, predictive dialing, blended activity and structured campaign logic to keep agents productive, focused and commercially efficient at every volume.
AI voice bots
Add conversational voice bots for confirmations, lead qualification, reminders, surveys, after-hours response and high-volume FAQ flows using ElevenLabs-powered natural-sounding voice.
Workflow automation
Trigger actions, assign next steps, automate follow-ups and reduce manual admin across high-volume campaigns without writing code.
CRM and process integration
Connect EziDialer into your sales or service workflow via REST APIs and JS hooks so agents work from cleaner data and better context every time they pick up the phone.
Secure cloud recordings
Keep calls safely accessible for QA, compliance, training and dispute resolution with affordable, secure call recording included across all plans without forcing a high-cost recording model.
Rapid scalability
Start with 5 seats or deploy 5,000+. True cloud infrastructure scales on demand with no provisioning delays, no hardware and no renegotiation required as your team grows.
Use AI and workflow logic to reduce friction and increase throughput
EziDialer is not only for placing calls. It helps automate repetitive contact tasks and dramatically improves how human agents spend their time, freeing them for conversations that actually convert.
- Conversational voice bots for inbound and outbound flows
- Automated confirmations, reminders and qualification steps
- Workflow streamlining across campaigns and teams
- Better agent utilisation through bot-assisted engagement
- ElevenLabs natural voice integration for human-sounding bots
The points that help prospects justify a decision
These are the kinds of differences that help a business compare EziDialer against alternatives and move forward with confidence.
AI bots that reduce agent load
Use AI voice bots for confirmations, reminders, basic FAQs, lead pre-qualification, after-hours response and repetitive call handling so your team focuses on higher-value conversations.
Browser-based calling that deploys faster
Get agents live from the browser with less setup friction, easier onboarding and simpler support for remote, hybrid and multi-site teams. Nothing to install, no hardware to procure.
Affordable secure recordings
Keep call recordings safely accessible for QA, compliance, training and dispute resolution without forcing your business into an expensive dedicated recording infrastructure model.
The right dialing mode for every campaign type
Choose the mode that fits your campaign objective, or blend them across your operation for maximum commercial efficiency.
Preview dialing
Prepare agents for upcoming conversations with full contact context before each call is placed. Ideal for complex sales, collections or service calls where preparation matters.
Predictive dialing
Increase talk time and reduce idle time using intelligent call pacing and campaign control. Fine-tune speed per campaign for maximum agent utilisation.
Custom agent screens
Create campaign-specific agent screens with exactly the fields, scripts and data your team needs without any development work required.
Contact prioritisation
Control exactly how your contact data is worked so the highest-value leads and customers are always contacted first every session.
Advanced algorithms, multiple speeds, better agent utilisation
Fine-tune the speed of your campaign engine, reduce wasted agent time and create a more commercially efficient calling operation. The predictive engine adapts in real time to your answer rate and agent availability.
Your agents deserve a platform this good
Live dashboards. Custom agent screens. Intelligent campaign management. EziDialer looks and works like a platform built for serious contact centres, not a bolt-on calling tool.
Live supervisor dashboard
Monitor agents, campaigns and outcomes in real time with wallboards, whisper, barge and coaching tools all built in to the platform.
Campaign management
Operate with precision using structured campaign workflows, list management and a platform purpose-built for serious call volume.
Custom agent screens
Build campaign-specific layouts with call guides, result codes, data capture fields and scripts — configured per campaign with no development needed.
Choose the model that fits your call centre
Start lean with PAYG, move to a stronger commercial model with CORE, or go fully loaded with ALL-IN-ONE. All prices in USD. Per-minute call rates billed separately through your voice plan.
The more bundled value you choose, the lower your effective platform friction and call costs become.
Lower platform friction
Higher tiers reduce the need to track and calculate add-on platform features separately each month.
Better effective call rates
As you move up the plans, per-minute rates improve so your commercial margin gets stronger as volume grows.
Stronger support as you scale
Support level and response time improve with plan so serious operations run with more confidence and less downtime risk.
- Platform access Included
- System minutes Billed per min
- Recording minutes Billed per min
- AI bot minutes Billed per min
- Custom screen minutes Billed per min
- Scripting minutes Billed per min
- Support: Mon to Fri, ticket-based
- PAYG call rate via your voice plan
- System minutes Included
- Call recording Included
- Custom agent screens Included
- AI bot minutes Billed per min
- Scripting minutes Billed per min
- Support: Mon to Fri, telephonic and tickets
- Volume call rate discounts available
- System minutes Included
- Call recording Included
- Custom agent screens Included
- Campaign scripting Included
- AI bot minutes Billed per min (reduced rate)
- Support: 24/7 telephonic and tickets
- Best available call rate discounts
Platform Cost
Estimate monthly platform and feature costs based on your plan and usage.
Platform estimate
Destination Cost
Estimate monthly outbound call spend by volume and destination mix.
Destination estimate
Combined Total
Platform, features and destination spend in one view.
Total monthly estimate
Based on approx ZAR/USD conversion. Contact us for exact international pricing.
Value lens
How to think about the commercial tradeoff as your operation scales.
Best for smaller teams
PAYG works well where cash flow flexibility matters more than bundled inclusions.
Best for serious scaling
Once usage rises, premium tiers produce a cleaner commercial story and better margins.
Your questions answered
Straight answers to the questions we hear most often from teams evaluating EziDialer.
What is a true cloud dialer?
Can I use it for international calling?
Do agents need to install any software?
Can EziDialer connect to my CRM or workflow?
How do AI calling bots work?
Who is EziDialer best suited for?
Can I white-label EziDialer for my clients?
What support is included with each plan?
See how EziDialer fits your operation
Whether you need predictive dialing, AI voice bots, campaign automation, browser-based deployment or affordable secure recordings, let us help you map the right setup for your team and your numbers.