EziDialer | True Cloud Call Centre Platform — Ezi Voice
Cloud Call Centre Platform

EziDialer
cloud dialing,
automation
and AI voice bots

Launch powerful outbound campaigns, manage inbound conversations intelligently, automate repetitive contact flows, and give your team a professional cloud platform that scales from small teams to serious high-volume operations.

✓Predictive and preview dialing
✓AI voice and conversational bots
✓Flexible from 5 to 5,000+ seats
5,000+Scale as needed
<1hrTime to live
From $4Per seat / month
24/7AI bot campaigns
EziDialer platform view
EziDialer analytics
EziDialer dashboard
⚡
Predictive Dialing
Increase talk time, reduce idle time intelligently
👁
Preview Dialing
Give agents full context before every conversation
📞
Inbound and Outbound
Run blended customer contact from one platform
🤖
AI Voice Bots
Automate reminders, routing, FAQs and repetitive calls
🌐
Browser Based
Agents work from anywhere with nothing to install
📊
Live Reporting
Real-time dashboards, outcomes and campaign insight
Built for serious calling

More than a dialer, a smarter customer engagement stack

EziDialer combines dialing, automation, bot-driven interaction, reporting and campaign control into one modern commercial platform you can operate from day one.

☎

Advanced dialing modes

Use preview dialing, predictive dialing, blended activity and structured campaign logic to keep agents productive, focused and commercially efficient at every volume.

🤖

AI voice bots

Add conversational voice bots for confirmations, lead qualification, reminders, surveys, after-hours response and high-volume FAQ flows using ElevenLabs-powered natural-sounding voice.

⚙

Workflow automation

Trigger actions, assign next steps, automate follow-ups and reduce manual admin across high-volume campaigns without writing code.

🧩

CRM and process integration

Connect EziDialer into your sales or service workflow via REST APIs and JS hooks so agents work from cleaner data and better context every time they pick up the phone.

🔒

Secure cloud recordings

Keep calls safely accessible for QA, compliance, training and dispute resolution with affordable, secure call recording included across all plans without forcing a high-cost recording model.

🚀

Rapid scalability

Start with 5 seats or deploy 5,000+. True cloud infrastructure scales on demand with no provisioning delays, no hardware and no renegotiation required as your team grows.

EziDialer platform
EziDialer workflow
Automation and conversational bots

Use AI and workflow logic to reduce friction and increase throughput

EziDialer is not only for placing calls. It helps automate repetitive contact tasks and dramatically improves how human agents spend their time, freeing them for conversations that actually convert.

  • Conversational voice bots for inbound and outbound flows
  • Automated confirmations, reminders and qualification steps
  • Workflow streamlining across campaigns and teams
  • Better agent utilisation through bot-assisted engagement
  • ElevenLabs natural voice integration for human-sounding bots
Three advantages worth making clear

The points that help prospects justify a decision

These are the kinds of differences that help a business compare EziDialer against alternatives and move forward with confidence.

🤖

AI bots that reduce agent load

Use AI voice bots for confirmations, reminders, basic FAQs, lead pre-qualification, after-hours response and repetitive call handling so your team focuses on higher-value conversations.

🌐

Browser-based calling that deploys faster

Get agents live from the browser with less setup friction, easier onboarding and simpler support for remote, hybrid and multi-site teams. Nothing to install, no hardware to procure.

🔒

Affordable secure recordings

Keep call recordings safely accessible for QA, compliance, training and dispute resolution without forcing your business into an expensive dedicated recording infrastructure model.

Dialing modes and campaign control

The right dialing mode for every campaign type

Choose the mode that fits your campaign objective, or blend them across your operation for maximum commercial efficiency.

Preview dialing

Prepare agents for upcoming conversations with full contact context before each call is placed. Ideal for complex sales, collections or service calls where preparation matters.

Predictive dialing

Increase talk time and reduce idle time using intelligent call pacing and campaign control. Fine-tune speed per campaign for maximum agent utilisation.

Custom agent screens

Create campaign-specific agent screens with exactly the fields, scripts and data your team needs without any development work required.

Contact prioritisation

Control exactly how your contact data is worked so the highest-value leads and customers are always contacted first every session.

Predictive dialing

Advanced algorithms, multiple speeds, better agent utilisation

Fine-tune the speed of your campaign engine, reduce wasted agent time and create a more commercially efficient calling operation. The predictive engine adapts in real time to your answer rate and agent availability.

Predictive dialing screen
Flexible pricing

Choose the model that fits your call centre

Start lean with PAYG, move to a stronger commercial model with CORE, or go fully loaded with ALL-IN-ONE. All prices in USD. Per-minute call rates billed separately through your voice plan.

The more bundled value you choose, the lower your effective platform friction and call costs become.

Lower platform friction

Higher tiers reduce the need to track and calculate add-on platform features separately each month.

Better effective call rates

As you move up the plans, per-minute rates improve so your commercial margin gets stronger as volume grows.

Stronger support as you scale

Support level and response time improve with plan so serious operations run with more confidence and less downtime risk.

Best for startups
PAYG
Flexible for lighter-volume operations
From $4 / seat / month
  • Platform access Included
  • System minutes Billed per min
  • Recording minutes Billed per min
  • AI bot minutes Billed per min
  • Custom screen minutes Billed per min
  • Scripting minutes Billed per min
  • Support: Mon to Fri, ticket-based
  • PAYG call rate via your voice plan
Enquire About PAYG
Best value
CORE
Best commercial balance for growing outbound teams
From $27 / seat / month
  • System minutes Included
  • Call recording Included
  • Custom agent screens Included
  • AI bot minutes Billed per min
  • Scripting minutes Billed per min
  • Support: Mon to Fri, telephonic and tickets
  • Volume call rate discounts available
Talk to Sales
Best for serious teams
ALL-IN-ONE
Fully bundled for serious operations (min 10 seats)
From $40 / seat / month
  • System minutes Included
  • Call recording Included
  • Custom agent screens Included
  • Campaign scripting Included
  • AI bot minutes Billed per min (reduced rate)
  • Support: 24/7 telephonic and tickets
  • Best available call rate discounts
Get Started

Platform Cost

Estimate monthly platform and feature costs based on your plan and usage.

ALL-IN-ONE min 10 seats

Platform estimate

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Destination Cost

Estimate monthly outbound call spend by volume and destination mix.

Est. monthly mobile minutes
Est. monthly landline minutes
Optional international routing
Estimated cost per international minute

Destination estimate

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Combined Total

Platform, features and destination spend in one view.

Total monthly estimate

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Based on approx ZAR/USD conversion. Contact us for exact international pricing.

Plan Recommendation
CORE looks strongest
For a balanced commercial setup, CORE often becomes attractive before ALL-IN-ONE is needed.
✓
Bundled value matters once platform usage grows consistently.
✓
Lower rates and better support justify the step up from PAYG.
✓
Higher-volume teams benefit from the stronger commercial tiers.

Value lens

How to think about the commercial tradeoff as your operation scales.

✓
PAYG is flexible but usage accumulates as features expand.
✓
CORE becomes attractive when bundled value outweighs the subscription step up.
✓
ALL-IN-ONE makes sense when support priority, lower rates and reduced friction matter most.

Best for smaller teams

PAYG works well where cash flow flexibility matters more than bundled inclusions.

✓
Lower fixed monthly commitment
✓
Good for testing and startup rollout
✓
Feature usage charged as consumed

Best for serious scaling

Once usage rises, premium tiers produce a cleaner commercial story and better margins.

✓
Lower effective per-minute pricing
✓
Higher support confidence and uptime
✓
Less friction from separate platform charges
We have answers

Your questions answered

Straight answers to the questions we hear most often from teams evaluating EziDialer.

What is a true cloud dialer?
A true cloud dialer is a browser-accessible calling platform that lets teams make and manage calls without relying on traditional on-site phone system infrastructure. There is nothing to install, nothing to host and no on-premises hardware required. Agents access EziDialer from any browser and can be live in under an hour from anywhere in the world.
Can I use it for international calling?
Yes. EziDialer supports international calling through your chosen voice provider. Combined with Ezi Voice's global wholesale voice termination, you get competitive international rates to 200+ destinations worldwide with full DID pool and CLI randomisation support.
Do agents need to install any software?
No heavy installation is required. EziDialer is browser-based. Agents can be onboarded and live on the same day with minimal IT involvement, making it ideal for remote, hybrid and multi-site teams that need flexible deployment without infrastructure overhead.
Can EziDialer connect to my CRM or workflow?
Yes. EziDialer integrates with CRMs and external systems via REST APIs and JavaScript hooks. You can push call outcomes, pull contact data and trigger workflow actions from within the platform. Speak to our team about your specific integration requirements.
How do AI calling bots work?
AI voice bots use ElevenLabs-powered natural-sounding voices to handle outbound and inbound calls autonomously. They can qualify leads, collect data, confirm appointments, handle FAQs and hand off to human agents when needed. Bots run 24/7, handle unlimited concurrent calls and cost a fraction of human agent time for routine tasks.
Who is EziDialer best suited for?
Sales teams, outbound contact centres, collections operations, telemarketing environments, service desks and any team running high-volume multi-campaign calling that needs flexibility, scalability and real control over their contact data and campaign outcomes.
Can I white-label EziDialer for my clients?
Yes. We offer a white-label dialer partner programme where you can offer EziDialer under your own brand to your own customers. Contact us to discuss the partnership programme, revenue share structure and what is included for white-label partners.
What support is included with each plan?
Support level depends on your plan. PAYG includes business hours ticket-based support. CORE adds telephonic support during business hours Monday to Friday. ALL-IN-ONE includes full 24/7 telephonic and ticket support. All plans receive onboarding assistance to get your campaigns live as quickly as possible.
Ready to launch

See how EziDialer fits your operation

Whether you need predictive dialing, AI voice bots, campaign automation, browser-based deployment or affordable secure recordings, let us help you map the right setup for your team and your numbers.